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Homebound Services

Welcome to the Ottawa Library’s Homebound Delivery Service, a dedicated program designed to ensure that all members of our community have easy access to the magic of reading, learning, and entertainment—right from the comfort of home.


About the Service


We believe everyone in our community deserves access to our full catalog, regardless of mobility or physical limitations. Our Homebound Delivery Service is a free, convenient offering created specifically for Ottawa residents who are physically confined to their residences and unable to visit the library in person.


Through this service, tailored selections of books, audiobooks, and other library materials are checked out and delivered directly to your doorstep by friendly library staff or volunteers.


Service Highlights & Eligibility


  • Completely Free: There is no charge for enrollment, material requests, or delivery.

  • Residency Requirement: Available exclusively to individuals residing within Ottawa city limits.

  • For Those in Need: Designed for patrons who are physically homebound and lack regular access to the library. If household members or caregivers frequently visit the library, we kindly request using those existing visits to pick up items so we can preserve delivery resources for those without support options.

  • Library Card Included: Participants must have an active Ottawa Library card, or we can easily help set up a new account when your service begins.


How It Works


  1. Get in Touch: Reach out to the library staff to discuss your reading preferences, favorite authors, and media types (such as large print, audiobooks, or physical books).

  2. Custom Selection: Our staff curates personalized bundles based on your interests, or you can request specific titles from our catalog.

  3. Doorstep Delivery: Enjoy regular, scheduled deliveries and pickups directly at your home.


Get Started Today


If you or a loved one could benefit from our Homebound Delivery Service, we would love to help! Please contact the library or email Homebound@OttawaLibrary.org to learn more about eligibility, sign-up procedures, and delivery schedules.


Forms


You can download the form below or follow this link to fill out an online version.



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